Question.
Over the course of two years the Supplier and Contractor entered into a
series of twelve sales agreements for steel casings, or hollow steel
pipe. Pursuant to those sales agreements, Supplier delivered steel
casings to Contractor.
The parties do not dispute that their sales
agreements constituted valid contracts. Contractor initiated each
purchase by sending to Supplier a purchase order including the basic
specifications of the steel casings desired. Each of Contractor’s
purchase order forms included the following clause:
No terms or conditions, other than those
stated herein, and no agreement or understanding in any way modifying
the terms and conditions herein stated shall be binding upon purchaser,
unless mutually agreed upon in writing.
In response to Contractor’s purchase orders,
Supplier sent two subsequent documents to Contractor: an acknowledgement
form, alternately labeled a “Sales Contract” or a “Sale Note,” sent
prior to delivery of the goods, and a “Sales Invoice,” sent following
the delivery of goods. Each acknowledgement form included the following
paragraph:
This contract is made between the buyer and
the seller whereby the buyer agrees to buy and the seller agrees to sell
the undermentioned [sic] goods subject to the terms and conditions as
stipulated hereafter. This contract reflects in its entirety all details
as agreed between the parties thereto. Any changes must be in writing
and accepted by both parties. Any contract disputes are to be resolved
through friendly negotiations. If no settlement can be reached then
either party may submit the dispute to arbitration as per the rules of
the American Arbitration Association in New York.
Some of the acknowledgement forms also altered
other terms contained in Contractor’s purchase orders, including changes
in the length of the payment term and minor variations in the price and
the amount of steel casing to be delivered.
After sending each acknowledgement form to
Contractor, Supplier delivered the requested steel casings to
Contractor. Contractor accepted each delivery of casings, but it failed
to fully pay Supplier the amount due under various invoices.
Does a valid agreement or obligation to arbitrate exist?
answer NO.
In this case, there is no dispute that Supplier and Contractor entered
into a series of binding sales contracts, and the parties agree that
those contracts are governed by New York law and in particular by the
Uniform Commercial Code (“UCC”) as adopted by New York. The parties do
not, however, agree on the answer to the central question: whether those
contracts included an agreement to submit disputes between Supplier and
Contractor to arbitration. An arbitration clause appears in the
acknowledgement forms Supplier used to confirm Contractor’s orders, but
not in Contractor’s purchase orders. Contractor contends that its
purchase orders constituted offers, and that Supplier’s acknowledgement
forms constituted acceptances of those offers. Supplier argues that its
acknowledgement forms were not acceptances of Contractor’s offers, but
were instead counter-offers that Contractor accepted by performance when
it took delivery of the steel casings.
Under New York law, section 2-207 of the UCC
governs the formation of contracts when the terms of the parties’
writings are not identical. This provision was adopted to alter the
common law rule requiring perfect symmetry between the terms of an offer
and an acceptance and to resolve the “battle of the forms” problem in a
way that better conforms to modern business practices.
Under paragraph (1) of section 2-207, a
seller’s form response to a buyer’s purchase order normally constitutes a
“definite and seasonable expression of acceptance” if it repeats the
terms of the buyer’s order. According to the proviso at the end of
paragraph (1), if the seller’s response does not state that acceptance
is “expressly made conditional” on the buyer’s assent to additional
terms the seller included, that response operates as an acceptance and a
contract is formed. When a contract is formed under paragraph (1),
paragraph (2) applies to determine whether the additional or different
terms become part of the contract.
If, however, the seller’s response is
“expressly made conditional on assent” to the divergent terms, then the
proviso in paragraph (1) provides that no contract is formed, and
instead the seller’s response constitutes a counter-offer. To be deemed
‚Äòexpressly conditional,’ the seller’s invoice must place the buyer on
unambiguous notice that the invoice is a mere counteroffer
When the paragraph (1) proviso applies to
prevent contract formation, the parties’ conduct may nonetheless
recognize the existence of a contract, and in that case paragraph (3) of
section 2-207 defines the terms of the agreement as those upon which
the parties agree together with any supplemental default terms provided
elsewhere in the U.C.C.
Supplier argues that its acknowledgement forms
were “expressly made conditional on assent” to their additional terms,
including the arbitration clause, and thus that they could not have
operated as acceptances under section 2-207(1). Supplier asserts that
its acknowledgement forms therefore constituted counter-offers, which
were subsequently accepted by Contractor’s performance. The following
two sentences from Supplier’s forms are the only likely candidates for
Supplier’s alleged “express” condition:
This contract reflects in its entirety all
details as agreed between the parties thereto. Any changes must be in
writing and accepted by both parties.
But these sentences merely purport to
characterize the acknowledgement forms as final versions of an agreement
that the parties had already reached, rather than expressly requiring
assent to additional terms. Supplier’s acknowledgement forms thus were
not “expressly made conditional” on assent to their additional terms,
and in particular to the arbitration clause they included.
The language in Supplier’s acknowledgements
differs markedly from the express language that courts have found
sufficient to establish an “express condition,” for example, a seller’s
reply to a buyer’s purchase order with an acknowledgement form including
the following statement, along with an added arbitration provision is
enfprceable:
Seller’s acceptance is, however, expressly
conditional on Buyer’s assent to the additional or different terms and
conditions set forth below and printed on the reverse side. If the terms
and conditions are not acceptable, Buyer should notify seller at once.
It should be noted that even if Supplier’s
forms constituted counter-offers as it has argued, Supplier could not
succeed in incorporating its arbitration clause into the contract.
Where, as here, the conduct of the parties indicates that a contract was
formed, but the parties’ writings do not themselves form the contract,
section 2-207(3) applies to provide the terms of the agreement. The
parties’ writings do not agree on the arbitration clause, and it does
not fall under any default provision of the UCC, so section 2-207(3)
would exclude the arbitration clause. Supplier’s arguments that its
forms included some different terms regarding the price and
specifications for the steel casings ordered and that Contractor never
objected to these variations upon delivery are unhelpful, because
Contractor’s conduct in accepting the goods only evidences the formation
of a contract and Contractor’s agreement to certain undisputed terms.
Because Supplier’s responsive forms did form a
contract under section 2-207(1) despite proposing additional terms,
section 2-207(2) applies to determine whether those additional terms
became part of the contract. Section 2-207(2) provides that when both
the buyer and seller are merchants, the proposed additional terms become
binding unless any one of three exceptions applies. The first
exception, which is relevant here, excludes additional terms when “the
offer expressly limits acceptance to the terms of the offer.”
In each of its purchase orders, Contractor
included the clause: “No terms or conditions, other than those stated
herein, and no agreement or understanding in any way modifying the terms
and conditions herein stated shall be binding upon purchaser, unless
mutually agreed upon in writing.” This clause contains clear language
expressly limiting acceptance to the terms contained in the purchase
order. Supplier’s acknowledgement forms thus could not unilaterally
impose additional terms without Contractor’s written assent.